Privacy Policy

This Privacy Policy explains how we collect and process your personal data in connection with our services. We act as a Data Controller when processing your data, and we are required by law to provide you with information about who we are, why and how we use your personal data, and your rights in relation to it.

WHO ARE WE?

We are Team Savoy AS.

  • Legal address: Barbros gate 14, 4550 Farsund, Norway

  • Visiting address: Universitetsgata 11, 0164 Oslo, Norway

  • Email: post@savoy1918.no

All enquiries about our use of your personal data should be directed to the contact details above.

HOW WE USE YOUR INFORMATION

We may process your personal data in the following situations:

  • When you use our website

  • When you book a hotel room, a meal, or an event with us

  • When you are one of our suppliers

  • When you apply for a job with us

  • When you are employed by us

  • When we market our services

WHAT INFORMATION DO WE COLLECT?

Depending on your interaction with us, we may collect the following categories of information:

  • Bookings: Name, contact details, payment information, booking preferences, special requests (e.g. allergies), and visit history.

  • Suppliers: Name, contact details, company information, billing details.

  • Job applicants: CV, application, references, contact details.

  • Marketing: Name, email address (only if you have provided consent).

  • Website: Cookies and analytics information. See our Cookie Policy for details on the cookies we use, third-party providers involved, and how you can manage or reject cookies.

Special categories of data (e.g. allergies): If you provide us with health-related information, we will only process this data with your explicit consent and solely for the purpose of fulfilling your booking or request.

LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following legal grounds:

  • To perform a contract with you (e.g. booking a room or event)

  • Your explicit consent (e.g. for marketing or special requests such as allergies)

  • Legal obligations (e.g. accounting, tax rules)

  • Our legitimate interests (e.g. to improve services, maintain supplier relationships)

RETENTION OF DATA

We will only retain your data for as long as necessary for the purposes described above:

  • Bookings: Up to 3 years after your last booking/stay with us, or longer if required by law (e.g. accounting obligations).

  • Suppliers: For the duration of the business relationship + up to 3 years.

  • Job applications: Up to 6 months if you are not hired, unless you provide consent for a longer period.

  • Marketing: Until you withdraw your consent (unsubscribe or contact us).

THIRD PARTIES AND DATA TRANSFERS

We only share your data with trusted third-party providers when necessary to deliver our services. These may include:

  • Booking systems (e.g. SynXis)

  • Payment processors

  • IT service providers

  • Accounting services

All third parties are bound by data processing agreements and may only process your data according to our instructions.

If any of our service providers process data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) or reliance on an adequacy decision by the European Commission.

YOUR RIGHTS

You have the right to:

  • Request access to the data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data (“right to be forgotten”)

  • Withdraw your consent at any time (where processing is based on consent)

  • Object to certain types of processing, including direct marketing

  • Receive your data in a portable format (data portability)

To exercise your rights, please contact us using the details provided above.

COMPLAINTS

If you have any concerns about how we process your personal data, please contact us first.

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet):

AUTOMATED DECISIONS

We do not use automated decision-making that produces legal effects concerning you or significantly affects you.

UPDATES

This Privacy Policy is reviewed regularly and updated when necessary. The latest version will always be available on our website.